Apple relaunches My Support site with new design and old features


Apple relaunches My Support site with new design and old features

media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_web_screenshot_001-500×313.jpg 500w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_web_screenshot_001-768×481.jpg 768w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_web_screenshot_001-1024×642.jpg 1024w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_web_screenshot_001-745×467.jpg 745w” sizes=”(max-width: 718px) 100vw, 718px” class=”” style=”max-width: 100%; margin: 0.5em auto; display: block;” apple-inline=”yes” id=”AC9CE46F-144E-460C-A0D9-73DF2224AC35″ src=”https://o1sen.dk/wp-content/uploads/2017/07/Apple_My_Support_web_screenshot_001.jpeg”>

Apple has relaunched the My Support website with an all-new design featuring bolder headings and adaptive layout to match the look of the rest of Apple.com. Available through the new address at mysupport.apple.com, the overhauled site has all the same features like the old one, which debuted back in 2011.

Upon logging in with your Apple ID, you can register your Apple product by typing in a serial number, which lets you access various support options and do things like track repairs, check on a device’s warranty status and much more.

You can give products nicknames, reorder them, sort them by device category or coverage status and more. Other options include the ability to browse your repairs within the past 90 days, look up a repair by entering your Repair ID or a product’s serial number and so forth.

media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_iPAd_screenshot_004-300×400.png 300w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_iPAd_screenshot_004-768×1024.png 768w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_iPAd_screenshot_004-375×500.png 375w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_iPAd_screenshot_004-1122×1496.png 1122w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_iPAd_screenshot_004-840×1120.png 840w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_iPAd_screenshot_004-687×916.png 687w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_iPAd_screenshot_004-414×552.png 414w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple_My_Support_iPAd_screenshot_004-354×472.png 354w” sizes=”(max-width: 315px) 100vw, 315px” class=”” style=”max-width: 100%; margin: 0.5em auto; display: block; height: auto;”>

Some of the features of the old site are nowhere to be found on its redesigned counterpart.

That’s because some of them have been relocated elsewhere or integrated into the redesigned Apple ID or Apple Support webpages, like the ability to edit your contact information.

While the old site let you add an AppleCare protection plan to hardware, that features is absent on the new site because, as of recently, all of Apple’s AppleCare plans for Macs, iPads and iPhones must be bought alongside a new device or within 60 days of purchase and they’re automatically registered to your Apple ID.

media.idownloadblog.com/wp-content/uploads/2017/06/Apple-My-Support-iPAd-screenshot-002-300×400.jpg 300w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple-My-Support-iPAd-screenshot-002-768×1024.jpg 768w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple-My-Support-iPAd-screenshot-002-375×500.jpg 375w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple-My-Support-iPAd-screenshot-002-1122×1496.jpg 1122w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple-My-Support-iPAd-screenshot-002-840×1120.jpg 840w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple-My-Support-iPAd-screenshot-002-687×916.jpg 687w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple-My-Support-iPAd-screenshot-002-414×552.jpg 414w, media.idownloadblog.com/wp-content/uploads/2017/06/Apple-My-Support-iPAd-screenshot-002-354×472.jpg 354w” sizes=”(max-width: 315px) 100vw, 315px” class=”” style=”max-width: 100%; margin: 0.5em auto; display: block; height: auto;”>

The site provides a Contact Us link that leads to Apple’s webpage where you can find various support options that are available to you, based on your country and products.

Like before, you can see a history of your support interactions and AppleCare coverage eligibility, access product manuals, guides, technical specifications and support pages for your products, view previous replacements of products and more.

Many people were unaware that this site existed in the first place because finding it without remembering the URL was impossible. I remember having to Google “where can I find all my registered Apple products” just to get to that page.

Even though the Apple ID site shows all your devices, older hardware with no iCloud support isn’t displayed there. At the revamped My Support site, you can easily find all your Apple products, including all your iCloud-authorized devices and any manually registered products.

How to Access Secret Advanced Settings on Apple TV tvOS



http://osxdaily.com/2016/03/19/access-advanced-settings-tvos-apple-tv/

How to Access Secret Advanced Settings on Apple TV tvOS

Mar 19, 2016 – 2 Comments

Apple TV advanced settings in tvOScdn.osxdaily.com/wp-content/uploads/2016/01/apple-tv-advanced-settings-300×195.jpg 300x, cdn.osxdaily.com/wp-content/uploads/2016/01/apple-tv-advanced-settings-900×584.jpg 900x, cdn.osxdaily.com/wp-content/uploads/2016/01/apple-tv-advanced-settings.jpg 1350x” sizes=”(max-width: 610px) 100vw, 610px” style=”margin: 0px auto !important; padding: 0px; display: block !important; float: none !important; border: 1px solid rgb(255, 255, 255); max-width: 100%; height: auto;”>

The Apple TV has a Settings app complete with a myriad of options that are more than sufficient for most users to customize and tinker with their device, but did you know there is a hidden Advanced Settings section in tvOS as well? This is a little known feature that seems to contain options that are mostly pertinent to Apple internal testing, but there are a few potentially useful user-facing settings as well. 


You’ll need an Apple TV 4th gen with a recent version of tvOS, as well as the Siri remote to access the advanced settings features, here’s what to do:

  1. Open the Settings app in tvOS as usual, then go to “General” followed by “Software Update”
  2. When you get to the Software Update screen, press the Siri remote Play button four times in a row
  3. Under the ‘Automatically Update’ option a new “Advanced Settings” menu item will appear, choose that to see the available advanced settings for tvOS

the Apple TV advanced settings screen of tvOS with various internal optionscdn.osxdaily.com/wp-content/uploads/2016/01/apple-tv-tvos-advanced-settings-300×169.png 300x, cdn.osxdaily.com/wp-content/uploads/2016/01/apple-tv-tvos-advanced-settings-900×506.png 900x, cdn.osxdaily.com/wp-content/uploads/2016/01/apple-tv-tvos-advanced-settings.png 1024x” sizes=”(max-width: 610px) 100vw, 610px” style=”margin: 0px auto !important; padding: 0px; display: block !important; float: none !important; border: 1px solid rgb(255, 255, 255); max-width: 100%; height: auto;”>

Within tvOS advanced settings, you’ll find the ability to login to AppleConnect (for Apple employees and developers), change various access servers, and perhaps most relevant to broader use cases is a function to load VPN profiles. Granted, most of what’s contained within advanced tvOS settings isn’t necessarily relevant to the average user nor should they muck around with settings they aren’t certain of, but it can still be interesting to poke around in, and perhaps down the road some interesting uses of the options within this menu will be found. 

If you reboot the Apple TV or turn it off, the Advanced Settings screen will disappear on relaunch of Settings app until it has been revealed again through the tvOS Software Update screen.

Heads up to iDownloadblog for pointing out this neat trick.

Enjoy this tip? Subscribe to the OSXDaily newsletter to get more of our great Apple tips, tricks, and important news delivered to your inbox! Enter your email address below:

w.sharethis.com/share4x/images/Facebook_arrow_below.png); line-height: 16px; background-position: 10px 40px; background-repeat: no-repeat no-repeat;”>

9

w.sharethis.com/images/facebook_counter.png); display: inline-block; white-space: nowrap; font-family: Verdana, Helvetica, sans-serif; height: 16px; line-height: 16px; width: 60px; position: relative; background-repeat: no-repeat no-repeat;”> 

 

w.sharethis.com/share4x/images/Twitter_arrow_below.png); line-height: 16px; background-position: 10px 40px; background-repeat: no-repeat no-repeat;”>

472

w.sharethis.com/images/twitter_counter.png); display: inline-block; white-space: nowrap; font-family: Verdana, Helvetica, sans-serif; height: 16px; line-height: 16px; width: 60px; position: relative; background-repeat: no-repeat no-repeat;”> 

 

 

 

Related articles:

Posted by: Paul Horowitz in Apple TVTips & Tricks

2 Comments

» Comments RSS Feed

  1. Jason says:

    I just tried under the general menu and came up with retail demo mode

  2. JustinS85 says:

    I just tried under the “about” screen and go to diagnostics setting. I think it was 8 or 10 plays to do it.

Leave a Reply

 

 

 

 

Shop for Apple & Mac Deals on Amazon.com

Subscribe to OSXDaily

Subscribe to RSS Subscribe to Twitter Feed Follow on Facebook Subscribe to eMail Updates

How to place Apple TV in recovery mode


How to place Apple TV in recovery mode

Apple TV 4 watching movies lifestyle 001media.idownloadblog.com/wp-content/uploads/2015/10/Apple-TV-4-watching-movies-lifestyle-001-500×266.jpg 500w, media.idownloadblog.com/wp-content/uploads/2015/10/Apple-TV-4-watching-movies-lifestyle-001-1024×545.jpg 1024w, media.idownloadblog.com/wp-content/uploads/2015/10/Apple-TV-4-watching-movies-lifestyle-001-593×316.jpg 593w, media.idownloadblog.com/wp-content/uploads/2015/10/Apple-TV-4-watching-movies-lifestyle-001-220×117.jpg 220w, media.idownloadblog.com/wp-content/uploads/2015/10/Apple-TV-4-watching-movies-lifestyle-001-900×479.jpg 900w” sizes=”(max-width: 593px) 100vw, 593px” apple-inline=”yes” id=”09F834A0-B290-45C1-8457-9598BDF66719″ apple-width=”yes” apple-height=”yes” src=”https://o1sen.dk/wp-content/uploads/2016/09/Apple-TV-4-watching-movies-lifestyle-001.jpeg” class=””>

If your Apple TV won’t start up properly, or you are a developer who wants to install a tvOS beta, you must first put your set-top box in recovery (DFU) mode. As is the case with iPhone, iPod touch and iPad devices, entering DFU mode makes a malfunctioning Apple TV discoverable in desktop iTunes so you can restore it to factory settings, downgrade to an earlier version of the software or side-load a beta firmware onto it.

The method to put an Apple TV into DFU mode differs from that for other iOS devices. In this post, you’ll learn how to put an Apple TV into recovery mode so you can restore it to factor settings if it’s acting up.

What you’ll need

In order to put an Apple TV into recovery mode, you will need:

  • an Apple TV
  • Mac or Windows PC
  • the most recent version of iTunes installed on your computer
  • a USB-C or Micro-USB cable

Neither USB-C nor Micro-USB cable is included with your Apple TV in the box so make sure you have one lying around before proceeding with the steps in this tutorial.

RELATED: How to show hidden ‘Advanced Settings’ menu on Apple TV

If connecting the Apple TV with a cable to your computer doesn’t prompt iTunes to recognize the device, place it in recovery mode:

How to place Apple TV in recovery (DFU) mode

1) Ensure your Apple TV is connected to s Mac or Windows PC via a USB-C (fourth-generation model) or Micro-USB cable (older models). The set-top box does not need to be connected to your TV via HDMI at the same time.

2) Reset the device by holding down the Menu and Home buttons on the Siri Remote (fourth-generation model), or the Menu and Down buttons (older models), for six seconds until the indicator light on the box begins flashing rapidly.

Release the buttons to restart the device.

RELATED: How to restart Apple TV or put it to standby or sleep mode

3) As soon as the device reboots (the screen goes blank), but before the Apple logo appears, press and hold the Menu and Play/Pause buttons together until a message appears in iTunes saying an Apple TV in recovery mode has been detected.

iTunes for Mac Apple TV in Recovery Mode screenshot 001media.idownloadblog.com/wp-content/uploads/2016/03/iTunes-for-Mac-Apple-TV-in-Recovery-Mode-screenshot-001-500×142.png 500w, media.idownloadblog.com/wp-content/uploads/2016/03/iTunes-for-Mac-Apple-TV-in-Recovery-Mode-screenshot-001-768×218.png 768w, media.idownloadblog.com/wp-content/uploads/2016/03/iTunes-for-Mac-Apple-TV-in-Recovery-Mode-screenshot-001-1024×291.png 1024w, media.idownloadblog.com/wp-content/uploads/2016/03/iTunes-for-Mac-Apple-TV-in-Recovery-Mode-screenshot-001-593×168.png 593w, media.idownloadblog.com/wp-content/uploads/2016/03/iTunes-for-Mac-Apple-TV-in-Recovery-Mode-screenshot-001-220×62.png 220w, media.idownloadblog.com/wp-content/uploads/2016/03/iTunes-for-Mac-Apple-TV-in-Recovery-Mode-screenshot-001-900×255.png 900w” sizes=”(max-width: 593px) 100vw, 593px” apple-inline=”yes” id=”B18EDD87-15A4-45C4-BE02-29E19A644211″ apple-width=”yes” apple-height=”yes” src=”https://o1sen.dk/wp-content/uploads/2016/09/iTunes-for-Mac-Apple-TV-in-Recovery-Mode-screenshot-001.png” class=””>

Your Apple TV may display a screen that shows the device and a cable running toward the iTunes icon, indicating it’s in recovery mode.

RELATED: How to put Apple TV into retail Demo Mode

Reverting Apple TV to factory settings in recovery mode

To revert the device to its factory settings, press the Restore Apple TV button in iTunes. This will erase everything on the device, including your settings and apps, and download and install the most recent version of the tvOS operating system.

RELATED: How to update Apple TV software

Side-loading Apple TV firmware in recovery mode

If you want to side-load a beta firmware onto the Apple TV, or install an older firmware, first select your Apple TV in iTunes’ source list. Now hold the Option (⌥) key and click the Restore Apple TV button.

The file selection dialog pops up. Choose the firmware image file and click Open to begin installation. After the new firmware has been installed, your Apple TV will reboot and require a network connection to complete activation.

RELATED: How to update Siri Remote firmware

How do you like this post? If you have discovered a neat Apple TV trick that you’d like to share with the community, post it in the comment section below.

Check out other Apple TV how-tos in our archive.

You can send us your tutorial submissions at tips@iDownloadBlog.com.

How to record Apple TV video output on Mac


How to record Apple TV video output on Mac

QuickTime Mac

There are lots of reasons why you might invest in a USB Type-C cable for the new Apple TV. One of the most compelling reasons is because a USB Type-C cable allows you to record Apple TV video output. Via QuickTime’s video capturing capabilities, first introduced in OS X Yosemite, it’s possible to record and save direct-feed footage from the Apple TV to your Mac.

Apple TV direct feed

Step 1: Connect your Apple TV to your Mac using a USB Type-C cable

Step 2: Launch QuickTime

Step 3: Click File → New Movie Recording

Step 4: Click the dropdown menu next to the record button and select Apple TV for Camera and for Microphone

Apple TV QuickTime Recording

Step 5: Click the Record button to start recording

Step 6: Once you’re finished recording, click the Stop button

Step 7: Click File → Save to save your recording

Keep in mind that you will not be able to record HDCP protected content, which is used on some video streaming apps. You will, however, be able to capture direct-feed footage from games and the Apple TV interface itself.

I’ve used QuickTime’s video capture capabilities in many of our Apple TV tutorials thus far, and it’s come in really handy.

Do you own a USB Type-C cable yet? If not, is this enough to convince you to invest in one?

How to play MAME arcade games on Apple TV


How to play MAME arcade games on Apple TV

MAME Apple TV

Along with being able to play classic Nintendo and Sega games on your Apple TV, you can also play classic arcade titles. Doing so is made possible by a port of MAME, which stands for Multiple Arcade Machine Emulator. Unfortunately there isn’t yet a GitHub page setup for the MAME tvOS port, but the same developer that created the MAME emulator that we showed you a while back has made the full Xcode project available for download.

Before you begin, get familiar with our official sideloading tutorial. This teaches you the mechanics and ins and outs of sideloading, which is what we’ll be doing to get MAME installed on our Apple TV. Also, you will need a Bluetooth controller to control the MAME interface and games.

Step 1: Connect your Apple TV to your Mac using a USB Type-C Cable

Step 2: Download the MAME Xcode project

Step 3: Drag and drop your MAME ROMS into the Resources folder under the project

MAME Roms Apple TV

Step 4: Click the Play button in Xcode to deploy the app to your Apple TV and click Finish (if needed).

And that really is all there is to it. Once you have MAME running on your Apple TV, it’s just a matter of pressing the A button on your controller repeatedly to get to the ROM selection screen. Happy old-school gaming!

Update: a new GitHub page has been created for the MAME tvOS emulator. The GitHub download includes a new version with fixes and preliminary Apple TV remote support.

How to check Wi-Fi signal strength on Apple TV


How to check Wi-Fi signal strength on Apple TV

Apple TV Siri Remote in hand image 004

If you’re planning on using your Apple TV over a wireless rather than wired network, your experience may suffer from various issues related to Wi-Fi.

For instance, your Apple TV might be unable to connect to a Wi-Fi network, refuse to stream movies and songs or update apps in the background.

Usually the first step in troubleshooting Wi-Fi issues that might be plaguing your box entails determining whether the Apple TV has enough Wi-Fi signal strength. This is important because the lower the signal, the poorer your experience will be as you’ll struggle with reduced download speeds and poor streaming quality.

This tutorial will show you how to determine the Wi-Fi signal strength on your Apple TV.

How to check Wi-Fi signal strength on Apple TV

The following section applies to the 2nd, 3rd and 4th generation Apple TV.
Step 1: Go to Settings → General → About. This will put up a screen with various information about the Apple TV hardware, as depicted below.

Apple TV fourth generation Settings About screenshot 001

Your current Wi-Fi signal is at the bottom under the Signal Strength section, presented in the form of the familiar iOS signal dots.

Other information in About section

In addition to Wi-Fi signal strength, the About section contains other useful information regarding your device’s hardware, software and settings, including:

  • Name—You can choose a custom name for Apple TV under Settings → General → Name so it’s easier to identify in a list of AirPlay devices.
  • Model—Your Apple TV model is listed under the Model heading. The differences between various Apple TV models are highlighted in Apple’s support document
  • Serial Number—Your device’s serial number is also listed on the back of the box that your Apple TV came in and on the information label located on the bottom of the device.
  • tvOS—The current version of the operating system running on your Apple TV. For more information on updating your Apple TV software, see our how-to.
  • Resolution—The video output resolution of your Apple TV can be adjusted under Settings → Audio and Video → TV Resolution.
  • Wi-Fi Network Name—The name of the Wi-Fi network your Apple TV is connected to.
  • IP Address—The IP address that your Apple TV has been assigned.
  • Wi-Fi Address—The hardware MAC address of your Apple TV’s Wi-Fi card.

Recommended tutorials

You might also like the following how-tos:

Send us your own tips and tutorial ideas at tips@iDownloadBlog.com.

How to pair Bluetooth headphones with the Apple TV


How to pair Bluetooth headphones with the Apple TV

Bluetooth headphones Apple TV

One of the great things about the new Apple TV is that you can pair Bluetooth headphones for wireless audio. This is especially nice for those times when you wish to watch a game or play a movie, but don’t want to disturb others in your household.

With the new Apple TV, Apple has made it easy to quickly connect a pair of Bluetooth headphones, such as its own PowerBeats 2 earbuds…

Step 1: Open Settings

Step 2: Click Remotes and Devices

Step 3: Click Bluetooth

Step 4: Turn on your Bluetooth headphones and place them into pairing mode

Step 5: When the name of the Bluetooth headphones appear under Other Devices, click on the name and the headphones should pair with the Apple TV

Apple TV Bluetooth pull down

Once your headphones are paired, you can use the on-device controls to operate volume, and you can also play/pause content if you headphones feature the necessary input options. My PowerBeats 2 wireless earbuds work great with the Apple TV, and are capable of pausing/playing, and adjusting volume. Unfortunately, I’m not able to invoke Siri via the headphones like I can when I’m paired to the iPhone.

It can’t be overestimated how nice it is to be able to use Bluetooth headphones with the Apple TV. It’s perfect for watching TV, and even better for gaming. In fact, it’s worth investing in a pair if you don’t own any already. Have you used wireless Bluetooth headphones with your Apple TV?

How to check how much storage space apps and games are taking up on Apple TV


How to check how much storage space apps and games are taking up on Apple TV

Apple TV 4 watching movies lifestyle 001

The new Apple TV comes in 32GB and 64GB flavors and choosing the model that’s right for you is influenced by your intended usage.

Apple TV apps don’t get persistent storage as tvOS automatically manages caching and purging downloaded content when storage is low.

Some apps, when in use, also require additional storage to cache content, like On-Demand Resources in games. In this tutorial, we’ll teach you to check out how much storage space an app is taking up on your Apple TV 4.

How to see how much storage Apple TV apps are taking up

Step 1: Go to Settings → General → Manage Storage under the Usage heading.

Step 2: A list of installed apps and games will pop up, sorted by most storage used to least storage used and showing how much space each item is using.

The more apps you download and store locally, the more storage is used up (video and music is always streamed). If you get a warning that you’re running out of disk space, you can remove apps on this screen in order to free up storage.

How to delete Apple TV apps

You can delete apps in two ways: using the Settings menu or directly from the Home screen. In Settings → General → Manage Storage, highlight the trash icon for an app with your Siri Remote and press the Touch surface to remove it.

This will delete the app and all of its data from the device. Apps you got rid of can be downloaded again from the App Store’s Purchased tab without repurchasing.

You can also remove apps directly from the Home screen, as Jeff’s tutorial details.

Which Apple TV model is right for you?

It basically comes down to this:

  • If you plan on using the Apple TV to primarily stream movies, TV shows and music, or to occasionally play games, the 32GB model should suffice.
  • If you’ll be downloading lots of apps and games, go for the 64GB model.

Read more about choosing between the 32/64GB Apple TV models.

Recommended tutorials

You might also like the following how-tos:

Send us your own tips and tutorial ideas at tips@iDownloadBlog.com.

How to rename your Apple TV


How to rename your Apple TV

Apple TV 4 image 004

Wireless music and video playback from your iPhone, iPod touch, iPad or Mac through the Apple TV via AirPlay is a huge benefit to owning Apple’s set-top box. When you first set up your Apple TV, it will be given a default name to help distinguish it from other devices on your local network.

Just as you can choose a custom name for an iOS device and your Mac , you can easily rename your Apple TV to whatever you like. In this tutorial, we’re going to cover setting up a custom name for the Apple TV so you can easily identify it in a list of AirPlay devices and other places.

How to rename your Apple TV

Step 1: Go to Settings → AirPlay → Apple TV Name and type in a new network name for your device. You can also rename your Apple TV in Settings → General → Name.

Why rename Apple TV?

As mentioned, renaming your set-top box makes it a lot easier to identify in a list of network devices. The name of your Apple TV appears in the following places:

  • In a list of AirPlay devices on your iPhone, iPod touch, iPad and Mac
  • When using Home Sharing
  • Within the Remote app (2nd and 3rd generation models only)
  • In the iTunes device list when restoring the Apple TV to factory settings

Related:

Keep in mind that Apple’s Remote app is currently incompatible with the fourth-generation Apple TV model.

Recommended tutorials

You might also like the following how-tos:

Send us your own tips and tutorial ideas at tips@iDownloadBlog.com.

How to download and re-download apps on your Apple TV.


How to download and re-download apps on your Apple TV.

The Apple TV is now a full-fledged platform and you know what that means, right? Apps and games!

If you’ve ever downloaded an app on the iPhone or iPad you’ll feel right at home downloading—and re-downloading—apps on the new Apple TV. There are, however, a few differences that are worth noting.

How to download apps on the Apple TV

The easiest way to download apps on the Apple TV is right from the Featured section.

  1. Launch the App Store app from your Home screen.
  2. Make sure you’re on the Featured tab.


  3. Navigate to an app you want to download.
  4. Click on the app icon.
  5. Click on Get for free (or free with in-app purchase) apps, or the price for paid apps.
  6. Click Buy to confirm.


If you want to learn more about an app before deciding, you can access the full description.

  1. Swipe up to highlight the description.
  2. Click the highlighted description to see more.
  3. Click on the Menu button on the Siri Remote to go back to the app page.


If you want to get a closer look at the screenshots, you can magnify them as well.

  1. Swipe down to highlight a screenshot.
  2. Click the highlighted screenshot to take it full screen.
  3. Swipe right or left to switch between the screenshots.
  4. Click on the Menu button on the Siri Remote to go back to the app page.


How to re-download apps

If you’ve already bought an app, or if a developer has made an Apple TV version of one of your iPhone or iPad apps available as a “universal purchase”, you’ll find them in your Purchased tab.

  1. Launch the App Store app from your Home screen.
  2. Swipe over to the Purchased tab.
  3. Navigate to an app you want to download.
  4. Click on the app icon.
  5. Click the Download from iCloud button to restore the purchase.


You can also see the expanded description and screenshots, same way as above, if you want to make sure you really want to re-download the app.

How to search for apps

It’s early days on the Apple TV App Store and so there aren’t any Category or Top Charts to check out yet. That means if an app isn’t in the main Featured section, the only way to find it is to search…

  1. Launch the App Store app from your Home screen.
  2. Swipe over to the Search tab.
  3. Swipe down to the virtual keyboard.
  4. Start entering the name of the app you want to find.
  5. Swipe to the app you want to download as soon as you see it.
  6. Click on the app icon.
  7. Click on Get for free (or free with in-app purchase) apps, or the price for paid apps.
  8. Click Buy to confirm.


There’s also a list of apps trending in search, so if you’re looking for a popular app, you might find it right there.

More on Apple TV apps and games

You can also download apps using promo codes, though not directly. And once you’ve downloaded or re-downloaded an app, you can move it around and even delete it if you want.