How to fix a red exclamation mark on Apple Watch


How to fix a red exclamation mark on Apple Watch

Apple Watch can sometimes run into difficulty when installing an update. If you’ve encountered a warning screen, follow along for how to fix a red exclamation mark on Apple Watch.

Whoosh! Screen Cleaner

Apple notes that users shouldn’t attempt to force restart Apple Watch during an update.

However, if the device encounters an issue during installation with a red exclamation mark screen as shown below, a force restart is the next step.

How to fix a red exclamation mark on Apple Watch

  1. Press and hold both the side button and Digital Crown for at least 10 seconds.
  2. Let go of both buttons when you see the Apple logo
  3. If the Apple logo doesn’t show up, contact Apple support

red exclamation Apple Watch

Unfortunately, if that doesn’t solve your problem, you’ll likely need to take your Apple Watch into an Apple Store, AASP, or mail it in after contacting Apple support.

For more help getting the most out of your Apple devices, check out our how to guide as well as the following articles:

Check out 9to5Mac on YouTube for more Apple news:

How to turn off Safari website notifications on macOS


How to turn off Safari website notifications on macOS

Safari website notifications are great to get up to date news as they are published. However, it can sometime be overwhelming and you might want to turn off Safari website notifications for certain sites.

Follow along to learn how to turn them off…

How to turn off Safari website notifications on macOS

    1. While in Safari on macOS, tap on Safari > Preferences.
    2. Tap on Websites and then Notifications on the left column.
    3. Highlight the website you’d like to turn off notifications for and tap the Remove button at the bottom. Confirm the removal.

Safari website notifications are great until you are overloaded with tons of them. Knowing how to manage them and reducing the amount of notifications pushed is always a good thing, especially when they start to get a bit spammy.

For more help getting the most out of your Apple devices, check out our how to guide as well as the following articles:

Check out 9to5Mac on YouTube for more Apple news:

How to Troubleshoot & Fix MacOS Mojave Wi-Fi Issues

How to Troubleshoot & Fix MacOS Mojave Wi-Fi Issues

Troubleshooting wi-fi problems in macOS×182.jpg 300w,×467.jpg 768w,×547.jpg 900w” sizes=”(max-width: 610px) 100vw, 610px” style=”max-width: 100%; margin: 0.5em auto; display: block;” apple-inline=”yes” id=”5BC01D8B-B994-4768-8541-535129C16561″ src=”×371.jpeg” class=””>

Have you been experiencing wi-fi problems since installing MacOS Mojave 10.14 on a Mac? While MacOS Mojave works great for most Mac users with compatible Macs (and even for many Macs that are unofficially able to run Mojave), a small number of MacOS Mojave users have discovered that wireless networking is having difficulties for them. Typically the Mojave wi-fi issues are that the connection has either failed, drops frequently, won’t reliably connect to wi-fi, is unable to connect at all, or even that general wi-fi performance is suffering, and the symptoms appear to have arrived only after updating a Mac to macOS Mojave.

This troubleshooting guide will aim to troubleshoot and resolve wi-fi problems and issues with MacOS Mojave.

Troubleshooting Wi-Fi Problems with MacOS Mojave

We’ll walk through a variety of steps to troubleshoot wireless networking issues on the Mac. Some of these are fairly simple, while others are more complex and require setting up new network profile information, moving system files, using custom network configurations, and other techniques that typically resolve wireless.

Important: Back up the Mac before going any further. This is essential because some of the troubleshooting steps involves accessing and removing system level configuration files. A full system backup is essential so that you can restore from if something goes haywire, and to prevent data loss. Backing up a Mac with Time Machine is easy, don’t skip it.

Install Available Software Updates, & Reboot the Mac

It’s always a good idea to keep system software up to date, and thus your first step should be to check for any available system software updates and install them if applicable.

You can check for and install system software updates in macOS by going to the Software Update control panel in “System Preferences”. Be sure to backup your Mac before installing any system software update.

If you do not have any system software updates available, go ahead and restart the Mac anyway, as sometimes a simple reboot remedies wi-fi and network issues.

Disconnect USB 3 / USB-C Devices, Docks, Hubs, etc from the Mac

If your wi-fi works but is frequently dropping, unable to connect, operates extremely slow, or is nearly useless, a possibility exists of hardware interference with certain USB 3 or USB-C devices and the Mac. This is because some USB devices emit radio frequency that can interfere with wireless networking.

Yes this sounds strange, but apparently some users are discovering that certain USB 3 and USB-C docks, hubs, and adapters are interfering with their wi-fi performance, typically on the newer model MacBook and MacBook Pro computers, but it can impact other machines as well.

An easy way to check if this applies to you and your wi-fi issues is to disconnect any connected USB 3 or USB-C devices, docks, hubs, or adapters from the Mac.

If the wi-fi connection works fine with the USB device disconnected, then you have likely found the culprit for your wireless network issues. If the USB cable is long enough, you can try moving the USB device further away from the computer itself so that nearby interference is minimized.

Some users report that changing the network connection from 2.4ghz to 5ghz can fix this issue, or getting a higher quality shielded USB hub may make a difference too.

For what it’s worth, this same USB interference issue can impact Bluetooth performance as well.

Make a New Wi-Fi Configuration in MacOS Mojave

These steps will walk through removing existing wi-fi configuration files to create new ones, which often resolves network problems on a Mac. Here’s what you’ll need to do:

  1. Back up your Mac first if you have not done so already – do not skip making a backup
  2. Pull down the Wi-Fi menu bar item in the upper right corner of the screen and choose “Turn Wi-Fi Off” to temporarily disable wi-fi on the Mac
  3. Now go to the Finder, and in any easily accessible location (Desktop, Documents, etc), make a new folder named something obvious like “WiFi Backup Files”
  4. Next, pull down the “Go” menu in the Finder and choose “Go To Folder”
  5. Enter the following path in Go To Folder then select “Go”
  6. /Library/Preferences/SystemConfiguration/

  7. Locate and select the following files in the SystemConfiguration folder
  8. NetworkInterfaces.plist

  9. Select those files and move them to the “WiFi Backup Files” folder you made a moment ago
  10. Now pull down the  Apple menu and choose “Restart”, this will restart the Mac
  11. After the Mac boots back up, click on the Wi-Fi menu in the upper right corner again, this time selecting “Turn Wi-Fi On”
  12. Join the wireless network as usual by finding the wi-fi access point in the Wi-Fi menu

Now try using the internet again as usual, by opening Safari and visiting your favorite website (which is obviously!). Wireless networking should work fine for most Mac users at this point.

If you continue to have problems with wireless networking and wi-fi, proceed to the next troubleshooting method.

Create a New Network Location with Custom Settings

Detailed below is how to create a new network location using custom configuration settings for DNS and MTU, this can often resolve finicky network issues on the Mac (and other hardware for that matter).

  1. Quit out of any open app that uses the internet (Safari, Mail, Messages, Chrome, Firefox, etc)
  2. From the  Apple menu, choose “System Preferences”
  3. Choose the “Network” panel, then choose “Wi-Fi”
  4. Pull down the “Location” menu and select “Edit Locations” from the dropdown menu
  5. Create a new location in Network preferences

  6. Click the [+] plus button to create a new network location, give it an obvious name like “FixWiFi” then click on “Done”
  7. a new network location to resolve some wireless networking problems

  8. Pull down the dropdown menu next to “Network Name” and choose the wi-fi network to join, then enter the wi-fi password if necessary
  9. Now click on the “Advanced” button, seen in the corner of the ‘Network’ preference panel
  10. Click the “TCP/ IP” tab and now click on “Renew DHCP Lease”
  11. renew DHCP lease to get DHCP info filled in automatically

  12. Now select the “DNS” tab, and within the “DNS Servers” area click on the [+] plus button to add the following IP addresses as one entry per line:

    (Note these IPs are Google DNS servers, but you can use CloudFlare DNS or OpenDNS or others if desired)
    adding custom DNS settings to improve DNS lookups on Mac

  14. Now choose the “Hardware” tab and set ‘Configure’ to “Manually”
  15. Adjust “MTU” to “Custom” and set the number to “1491”
  16. Choosing custom MTU settings in network preferences

  17. Click “OK” to accept the MTU changes
  18. Click “Apply” to set the network changes for the new network location
  19. Exit out of System Preferences
  20. Finally, open Safari, Firefox, or Chrome, and try to visit a website like where it should load fine

This series of steps involving trashing wi-fi preferences to create new ones and using a new Network Location with defined DNS and MTU settings are some of the most consistent means of resolving software based wi-fi issues on the Mac. We’ve covered similar troubleshooting steps for wi-fi problems with other versions of Mac OS, including for High Sierra, Sierra, El Capitan, and many releases before, because it almost always works.

Reset the Wi-Fi Router / Modem

If you’re having problems with a particular wi-fi router and/or modem, try resetting the router and modem. Usually this just involves unplugging the router and modem for about 20 seconds, then plugging them back in again.

The exact process of resetting routers and modems can vary per manufacturer, and thus it would be impossible to cover all of the options here. If you’re not sure how to troubleshoot wi-fi network issues that are directly related to the wi-fi router and modem (cable, DSL, fiber, dial-up, etc), then contact your ISP for their technical support guidance.

Additional Wi-Fi Troubleshooting Steps

For what it’s worth, almost every single MacOS system software update seems to cause a small number of Mac users some wi-fi grief, and in most cases it’s just a matter of a corrupted plist file, a DHCP or DNS issue, or something fairly simple to resolve. This is no different with the MacOS Mojave 10.14 update (and even the 10.14.x updates), and so while the vast majority of Mac users will experience no difficulty with wireless networking and the software updates, some issues can crop up for small numbers of Macs. The good news is that it’s usually a simple resolution.

Did the above troubleshooting steps resolve your wi-fi problems in MacOS Mojave? Did you find another solution to your wireless networking issues? Share with us your thoughts, experiences with troubleshooting, and solutions for fixing wifi difficulties, by leaving a comment below!

How to create an alias for your iCloud email address

How to create an alias for your iCloud email address

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If you want to disguise your iCloud email address when signing up for newsletters, posting comments online, or simply don’t want to give out your true email address, you can use an alias.

Why use an email alias?

An email alias is a different name you set up for your email address, but the emails still come into your primary email inbox. For example, if your email address is, you can set up an alias for Then, use that alias when you don’t want to give out your primary address. All emails to your alias will still arrive to your main iCloud inbox.

Here’s how to create an alias for your iCloud email address.

Head over to

Log into your account and access your Mail. Then, just follow these steps.

1) Click Settings (gear icon) on the bottom left and select Preferences.

2) In the pop-up window, click Accounts.

3) Select Add an alias.

Add Alias×168.jpg 255w,×507.jpg 768w,×492.jpg 745w,×320.jpg 484w” sizes=”(max-width: 810px) 100vw, 810px” style=”max-width: 100%; margin: 0.5em auto; display: block;” apple-inline=”yes” id=”4901F04E-8507-40B5-906F-1A2024500769″ src=”” class=””>

4) In the next pop-up window, create your Alias, add your Full Name, and optionally choose a Label and Label Color.

5) Click OK.

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6)  Click Close on the confirmation screen and Done to return to your inbox.

Alias Created×170.jpg 255w,×511.jpg 768w,×496.jpg 745w,×240.jpg 360w,×480.jpg 720w” sizes=”(max-width: 801px) 100vw, 801px” style=”max-width: 100%; margin: 0.5em auto; display: block;” apple-inline=”yes” id=”B3D9C7DF-B0B0-4A2D-8A99-3C86C56DA1E4″ src=”” class=””>

Now you can use that alias email address whenever you like.

Plus, when you compose an email from your iCloud account, you will see a drop-down when you click your email address. Then, pick your alias and the email will be sent with it instead of your primary address. This works on the iCloud website and the Mail app for Mac and iOS.

Disable your alias

If you ever want to disable the alias, head back to, and access Accounts as in the steps above.

1) Select the alias email address in the list.

2) Check the box for Disable alias.

3) Click Done.

Disable Alias×169.jpg 255w,×510.jpg 768w,×495.jpg 745w,×240.jpg 360w,×320.jpg 484w” sizes=”(max-width: 801px) 100vw, 801px” style=”max-width: 100%; margin: 0.5em auto; display: block;” apple-inline=”yes” id=”2146C7A9-4FC0-43E6-BCE1-E12359C2C972″ src=”” class=””>

Wrapping it up

Creating an alias for your iCloud email address is a great way to keep your main email concealed. Is this something you plan to set up and use regularly?

How to Remove an Apple ID from a Mac

How to Remove an Apple ID from a Mac

Removing an Apple ID and iCloud account from a×146.jpg 300w, 620w” sizes=”(max-width: 610px) 100vw, 610px” style=”max-width: 100%; margin: 0.5em auto; display: block;” apple-inline=”yes” id=”7C09942F-E9AA-4AAC-A4D5-1668702C4D01″ src=”×297.jpeg” class=””>

Have you unintentionally used an Apple ID or logged into an Apple ID on a Mac that isn’t yours, or perhaps that you don’t want iCloud access on? If so, you may wish to remove that Apple ID and iCloud account from that Mac. Similarly, you may want to delete an Apple ID from a Mac if you’re intending on changing the Apple ID in use on that computer for whatever reason.

This article will show you how to remove an Apple ID and iCloud account from a Mac.

Warning: Keep in mind that deleting an Apple ID and iCloud account from a Mac may result in unintended consequences, including loss of data, loss of Contacts syncing, loss of Notes syncing, an inability to use apps purchased or downloaded with a different Apple ID, an inability to access music purchased with a different Apple ID, and much more – if you log out of the Apple ID associated with all of that, then none of that data will be accessible on the Mac unless that Apple ID is used again. Thus you should not casually delete an Apple ID or iCloud account from a Mac.

How to Delete an Apple ID / iCloud Account from Mac OS

It’s a good idea to backup a Mac before modifying any important system settings like these, skipping a backup could result in unintended data loss.

  1. Go to the  Apple menu in the upper left corner then choose ‘System Preferences’
  2. Select “iCloud” from the preference panel options
  3. How to delete an iCloud account and Apple ID from×230.jpg 300w,×589.jpg 768w,×690.jpg 900w, 1560w” sizes=”(max-width: 610px) 100vw, 610px” style=”max-width: 100%; margin: 0.5em auto; display: block;” apple-inline=”yes” id=”4D506168-988B-48E0-8CFF-F0B6BDCCCDB7″ src=”×468.jpeg” class=””>

  4. Choose “Sign Out” from the iCloud preference panel
  5. Choose to Sign Out to remove the Apple ID and iCloud account from×217.jpg 300w,×556.jpg 768w,×652.jpg 900w, 1560w” sizes=”(max-width: 610px) 100vw, 610px” style=”max-width: 100%; margin: 0.5em auto; display: block;” apple-inline=”yes” id=”A43AD719-C1AE-4726-B0EA-6F87FCEA1928″ src=”×442.jpeg” class=””>

  6. Optionally but recommended for most users, select all possible options and choose to “Keep a Copy” of iCloud data on the local Mac *
  7. Choose to keep a copy of data when deleting iCloud and Apple ID account from×217.jpg 300w,×556.jpg 768w,×652.jpg 900w, 1560w” sizes=”(max-width: 610px) 100vw, 610px” style=”max-width: 100%; margin: 0.5em auto; display: block;” apple-inline=”yes” id=”4FD67085-3872-427C-A5EE-D7A81711E08C” src=”×442.jpeg” class=””>

* If you’re aiming to remove iCloud data as well as an Apple ID and iCloud account from a Mac, you may not want to choose “Keep a Copy” but that is ultimately up to you. Note that failure to do so may result in permanent data loss.

Once you are logged out of the Apple ID / iCloud account, the Mac will no longer have any of the iCloud features, files, or other Apple ID related data available to it (unless you then logged into a different Apple ID of course).

Removing the Mac Association from the Apple ID / iCloud Account

A follow-up additional step may be desirable for some Mac users if they are planning on never using the particular Mac again, or if they’re transferring it to a new owner with a different Apple ID, and that is to remove the device from the iCloud account, in this case you’ll be removing the Mac from the associated Apple ID / iCloud account. The simplest way to do this is from an iPhone or iPad using the same Apple ID:

This is a good step to take if you’re selling or transferring ownership of a Mac to someone else, as you wouldn’t want the older compute still showing up on your Apple ID and iCloud account if it’s no longer yours.

Keep in mind it’s unnecessary to manually delete an Apple ID from the Mac if you’re simply aiming to erase and reset a Mac to factory settings, perhaps to sell it, or give to someone else, because that reset process will also delete any Apple ID accounts from the computer. But you probably would want to remove the computer from the Apple ID account as instructed.

While the vast majority of Mac users should be using an Apple ID with their Mac, since an Apple ID functions as basically the login gateway to the entire online Apple ecosystem including iCloud, iTunes, and the App Store, some Mac users also may want to have a Mac that has no iCloud functionality or Apple ID related data either, perhaps because it’s a public workstation or some other community device. That would be another situation where deleting an Apple ID from a computer could be reasonable, but otherwise this is something you should not take lightly. It’s also worth pointing out that if you’re aiming to delete an Apple ID from a computer because it’s outdated or your email address changed, you would want to change the email address associated with the Apple ID and then use that for the login.

An Apple ID is really an important component of using a Mac or iOS device within the Apple ecosystem, giving full access to any of the iCloud environment, App Store, iTunes, iCloud files, photos, Contacts, Notes, and so much more. With that in mind, you will want your own unique Apple ID for your own personal use, as they are not intended to be shared (even with family, each family member, partner, spouse, etc, should have their own unique Apple ID). If you’ve been in the situation where you were previously sharing an Apple ID with a partner or child, then it would be reasonable to backup the computer/devices, create a new Apple ID for the other person(s), and then log out of the shared Apple ID and then back into a unique Apple ID for each person. Just don’t skip over the fact that removing an Apple ID from a Mac can potentially delete files, contacts, notes, and other data you may not intend to remove, so back that data up and keep a copy of it if you’re concerned.

Any questions, comments, experiences, or thoughts about removing or deleting an Apple ID from a Mac? Share in the comments below!

How to use the Measure app in iOS 12

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Her kan du se de data, Apple har på dig

Her kan du se de data, Apple har på dig

Apple har netop annonceret, hvordan de planlægger at overholde nogle af GDPR-reglerne.

Ligesom Facebook og (til en vis grad) Google, giver Apple dig nu mulighed for at downloade alle de data, de har samlet ind om dig. Med ganske få klik kan du se, hvilke data, firmaet har gemt, når du bruger din iPhone, iPad, Mac, Apple TV eller andre Apple-produkter.

Du går simpelthen ind på denne side og logger ind med dit Apple-ID. Når du først er inde, bliver du præsenteret for en række muligheder, heriblandt muligheden for at downloade (eller slette) alle dine data. Du kan dog også vælge kun at se data i visse kategorier eller fra visse devices.

Modsat visse andre tjenester skal du dog væbne dig med tålmodighed, når det gælder Apple. I stedet for en direkte download som hos Facebook, samler Apple alle dataene for dig i en ZIP-fil, der så bliver e-mailet til dig indenfor 7 dage.

Det er værd at notere sig, at Apple har åbnet for denne tjeneste i USA samtidigt med EU. Ligesom Facebook lader det altså til, at Apple har tænkt sig, i hvert fald til en vis grad, at lade EUs GDPR-regler diktere deres privatlivs-politikker i USA, selvom GDPR ikke gælder der.

Dette er vigtigt for europæiske brugere, fordi de såkaldte ’EU-US Privacy Shield’-regler, der lige nu regulerer transport af persondata på tværs af Atlanten, muligvis bliver ophævet. Hvis det sker, og indtil eventuelt andre regler bliver forhandlet på plads, vil det være op til tech-giganterne at overholde en god praksis for persondata uden for EU.

Tip: How to recover deleted files from iCloud on your Mac or iOS device

Tip: How to recover deleted files from iCloud on your Mac or iOS device

Many of our files are now hosted from inside of iCloud and you may not even know it. Not only does it this make them available on all your devices, but files can actually be recovered should they ever be deleted —at least most of the time.

Restore iCloud Files

Before you get your hopes up about recovering that long-gone term paper, there are as series of caveats that accompany iCloud file recovery. First, is understanding which files are actually housed in iCloud. Second is being within the recovery window. And third, is knowing from which devices recovery can be accessed cleanly —and how.

Starting with which files live inside iCloud, it can be a bit fuzzy. On recent versions of macOS, Apple syncs your Desktop and Documents folder to iCloud, making them available on the web and your iOS devices. Any files in those two locations can be synced to iCloud, assuming it is turned on.

Other files live there as well, such as those of popular apps such as Pages, Keynote, Numbers, Just Press Record, Affinity Photo, and many more. When files are saved in the default folders, any of these files could be potentially recoverable.

Our second qualifying factor is the timetable. Any files that were stored on iCloud get moved into iCloud’s trash, which keeps files for 30 days. If you delete a recording in Just Press Record, you’ve got about a month to recover it before it is lost forever.

Third, you have to be on a specific device to access to iCloud’s hidden trash depot — namely, a computer. Any iOS device — be it iPhone or iPad — is generally unable to access, which is where Apple keeps the list of deleted files. Therefore, you’be got to be on a Mac or PC to be able to find them. Some files can be restored using an iOS device and the Files app, but we will touch on that in a bit.

On the Mac

With that out of the way, let’s take a look.

  • First, head to and sign in

  • Next, click on the gear icon to access the iCloud Settings web app

  • Scroll to the bottom, and on the left you will see an option to Restore Files. Click that.

  • A window will appear, showing you all of your recently deleted files. Select the check boxes next to the files you’d like to restore, and tap Restore.

That is all you need to do!

There are additional nuances that may help along the way, such as sorting the files by date deleted, name, or size. It is also good to know that iCloud’s recovery feature is also painfully slow. Slowly but surely, your files will appear in their original locations.

iOS limitations

Whenever you head to you are presented with an explainer that outlines the abilities of iCloud but doesn’t give you the option to sign in. You can hold the refresh button in the navigation bar and tap Request Desktop Site, but it is certainly not a mobile-optimized experience, nor in our testing did it work for file recovery every time.

If you head to the Files app, there is an option for recently deleted files, but it does limit you to files that were deleted on your iOS device.

Ones ability to recover deleted files from iCloud is not going to be a full replacement for a real backup, which you absolutely should still have. (Note: check out AppleInsider’s guide on how and why you should be backing up your Mac)

If you’ve ever inadvertently moved a file from your desktop or documents folder to the trash and emptied it, then soon regretted it, you may not completely be out of luck. While slow, iCloud’s file recovery feature can easily be a lifesaver.